Privacy Policy

Introduction

Oryon Labs Corp ("Ora," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Platform"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Platform.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Purchase tickets to events
• Create or manage events as an organizer
• Contact us with inquiries or feedback
• Subscribe to our newsletters
• Opt in to receive SMS or other mobile communications

This information may include your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

Automatically Collected Information

When you access our Platform, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, device identifiers, pages viewed, links clicked, and the date and time of your visit.

How We Use Your Information

We use the information we collect to:

• Process ticket purchases and transactions
• Send tickets, receipts, and order confirmations
• Deliver account notifications and security messages (including one-time passcodes for authentication)
• Provide customer support and respond to inquiries
• Send promotional communications only if you have opted in
• Improve our Platform and develop new features
• Detect and prevent fraud and unauthorized access
• Comply with legal obligations

SMS & Mobile Messaging

If you provide your mobile phone number and opt in, Ora may send you transactional or security-related SMS messages, including but not limited to:

• One-time passcodes (2FA)
• Account verification messages
• Important account or event-related notifications

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message or by contacting us directly. For help, reply HELP.

Mobile opt-in data will not be shared, sold, rented, or disclosed to any third parties for marketing or promotional purposes.

Sharing Your Information

We may share your information only in the following situations:

• Event Organizers: When you purchase tickets, we share your name and email with the event organizer to facilitate your attendance.
• Service Providers: We share information with trusted third-party vendors who perform services on our behalf, such as payment processing, SMS delivery, email delivery, and analytics. These providers are contractually obligated to protect your data and use it only for the services provided.
• Legal Requirements: We may disclose information when required by law or to protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not share mobile phone numbers or SMS opt-in information with third parties for their own marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to opt out of marketing communications
• The right to data portability

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Platform.

Children's Privacy

Our Platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the "Last updated" date. You are encouraged to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: help@oraapp.com